New RCA rules are good only for small claims, insurers say

The new rules set by the Insurance Supervision Commission (CSA) for RCA insurance (mandatory civil liability insurance for car owners) are useful only in the case of low-value claims, insurers say. CSA has recently decided to modify the claim settling process in the case of RCA insurance, so that persons asking for their money from insurers before repairing their car will be paid a sum calculated on the bases of prices charged by car servicing units. Before this modification, consumers had the right to ask for money in advance, but paid sums were calculated by insurers at prices matching at most the ones car servicing units asked for parts and labour, prices that could be 20-30% below those of many repairing facilities. However, insurers do not expect many drivers to resort to early payments, in the context where only around 5% of them have mended their cars this way in recent years. Most insured persons want the insurer to directly pay servicing facilities for the value of repair works.