Aviva Asigurări, a major life insurer, ended the first half witha 17% drop in gross underwritten premiums against the same periodof 2009, to 40m RON (9.5m euros), as a result of policycancellation and the changed premium booking method.
"Cancellations hurt us in the first half, as well, but they'refalling. We have as many as one thousand policy cancellations permonth. The decline against last year is not significant, as we didnot see a strong increase at the crisis onset, either," statesMihai Popescu, Aviva general manager.
The company is now improving its operational processes andservices provided to clients, particularly on the financialassistance segment, in order to cut the number of policycancellation cases.
Aviva registered rising sales through its own agencies andfalling ones through banks in the first six months of 2010. Thecompany has 32 agencies and over 400 agents. It also hasbancassurance partnerships with BRD, Piraeus Bank, RBS, CreditEurope Bank and BRD Finance.
"The new business equally came from unit-linked and protectioninsurance. As for unit-linked, 80% of clients chose RON-denominatedfunds and 20% bet on the euro, there are no significant changesfrom last year".
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